NodeOne Field Technicians are trained, qualified, and insured to safely perform fixed wireless installations at your premises.
On arrival, our Technicians will identify themselves, outline the installation process, and with your permission, will conduct a rooftop service assessment. Once the assessment is complete, our Technicians will advise your estimated service speed and where the antenna will need to be located on the roof. They will also confirm whether a pole is required and if any additional non-standard once-off charges may apply.
The Technician will then outline the installation process and answer any questions you may have. The installation will not proceed without your approval.
If it is not possible to obtain a signal strong enough to provide your required service speed, the Technician will outline the other business service options available with NodeOne.
Installations are performed using fixing mounts or fittings designed to utilise existing tech screws on your roof (if applicable) to minimise the need for new penetrations. Fixings and fittings will all be thoroughly silicon sealed for weather protection. We generally use antennas with a diameter of 420mm and weight of approximately 3kg.
We use CAT5E shielded cable (black) terminated with a data wall plate close to a single-phase power point (GPO). Conduit may be necessary on the roof depending on the distance from mount to cable penetration. Your radio antenna will be powered by a PoE injector plugged into the GPO.
If you have purchased a wireless router from NodeOne, our Technician will set this up and explain how it operates. They will also confirm your service speed.
That’s it, you’re up and running with your new NodeOne business fixed wireless service!
Before leaving our Technicians will ask you to complete a short confidential online survey about your installation experience. We constantly strive to improve our service and would greatly welcome your feedback.